General Class Policy

• There will be no lesson if the lesson falls on a gazetted public holiday. Lessons will be postponed and no further action is required by the customer.
• Lessons will be as per normal for public holidays in lieu unless otherwise announced.
• Happy Fish reserves the right to send a relief instructor if the class coach is unable to conduct the lesson on that day.
• The School reserves the right to cancel or postpone the lesson in an unforeseen situation or when a relief coach is unavailable.
• The School reserves the right to reschedule the commencement date of classes if the class size does not meet the minimum requirement.
• In the event when the class size falls short upon the next term, the School reserves the right to reshuffle the students and close the class.
• Complete terms & conditions can be found here

For Infants, Toddlers and Kids Group classes

• Lessons are scheduled for 10 consecutive weeks, excluding gazetted public holidays.
• A maximum of 4 make-up credits is allowed each term (only applicable for infants, toddlers, kids’ classes). Parents must inform the school 2 hours before the lesson. A valid Medical Certificate of the student’s name must be submitted within a week of the absence backdating of the lesson.
• Strictly no rescheduling of the make-up lesson is allowed. If you have confirmed a make-up slot, the make-up credit is considered utilized. To reschedule a make-up lesson, another make-up credit must be activated 2 hours before the lesson.
• Students with perfect attendance (or not utilising the make-up credits) are eligible to redeem either an underwater photoshoot or a 1-minute milestone video.
• Parent’s involvement is required for all infant’s and toddler’s classes.
• Accompanying adult must wear appropriate tight-fitting swim attire. Strictly no form of boardshorts, long pants and non-Happy Fish t-shirts is allowed.
• Children below 5 years old are required to wear approved snugly fitting swim diapers (iPlay™ and SnuglyFit™). Strictly no other brands of swim diapers are allowed.
• Students will be grouped according to age in their first term and may subsequently be regrouped according to their stages (timing may change).

For School Holiday Programme

• School Holiday Classes are only catered for kids’ beginner level.
• A maximum of 4 make-up credits is applicable for the school holiday programme.

For Adults/ Ladies/ Prenatal Group Classes

• Lessons are scheduled for 10 consecutive weeks, excluding gazetted public holidays.
• Each term includes 4 weekdays self-practice sessions. Advanced booking is required for the self-practice session. Self-practice session must be fully utilised within the same term and is non-transferrable.
• There is strictly NO make-up lesson for absenteeism.