Frequently Asked Questions

On average, it takes about 3 terms (30 lessons) for babies to learn to swim a short distance. However, each baby's progress can vary depending on factors such as their individual learning pace and the consistency of attending lessons.

Yes, a parent or caregiver is required to be in the water with the baby. In our baby classes, we believe that parents are the best swim teachers for their babies. Our coaches will guide and work closely with parents to help them teach their babies effectively and confidently, ensuring a positive and enjoyable learning experience for both parent and baby.

Yes, it is common for water to get into your child's ears during activities like swimming or bathing. In most cases, the water will drain out on its own, so there's usually no need for concern. After your baby's swimming lesson or bath, you can gently dry their ears with a soft towel. 

Please avoid using cotton buds, as they can push water further into the ear canal and potentially cause harm. If you notice any signs of discomfort or if it seems like water is trapped in the ear, it's best to consult a paediatrician for further advice.

It's important to bring a snugly fitting swim diaper for your baby from our approved swim diaper brand. Our staff will assist in taking measurements of your baby's waist and thigh to recommend the right size. In addition, please bring your baby's swimwear and a towel. For parents, bring your swimwear, towel, and any other personal items you may need. Toiletries and towels are provided for Happy Fish HOME students.

At Happy Fish Swim School, we understand that sometimes unforeseen circumstances may cause you to miss a class. To accommodate this, we offer a replacement lesson policy.

Rescheduling and Steady Progress:

• If students need to miss a lesson, parents need to log in to the Parent Portal and reschedule the lesson or inform the school at least 2 hours in advance.

• You will be entitled to one replacement lesson for each regular lesson missed.
• If you can’t decide on the time slot for the replacement lesson, you will have a validity of 15 days from the missed lesson date. You must confirm your replacement class within this period.
• There will be no further extension on replacement lessons unless for medical reasons, supported by a medical certificate.
• Postponement of lessons is not permitted. All replacement lessons must be scheduled for alternative time slots.

While your baby may be potty trained, accidents can still happen, especially in a new environment like a swimming pool. Swim diapers are designed to contain any accidents and prevent contamination of the pool water. This helps maintain a clean and hygienic environment for all swimmers. At Happy Fish Swim School, we require all babies to wear a snugly fitting swim diaper from our approved brand, regardless of their potty training status. Our staff will assist in measuring your baby's waist and thigh to ensure the proper size is worn during lessons.

Babies communicate their feelings through crying, so it's essential to stay patient and positive when your baby is cranky during a swimming lesson. Try to understand the possible reasons for their discomfort, and address them calmly while maintaining a smile. Your emotions can influence your baby's feelings, so staying positive is crucial. If your baby becomes cranky, avoid leaving the pool immediately, as they may associate crying with leaving the pool. Instead, give them time to adjust and provide reassurance as needed.

Baby swimming lessons are held once a week. Each lesson is 30 minutes long.

Yes, we offer paid trial lessons for baby swimming classes. This allows you and your baby to experience our teaching style and class environment before committing to a full term.

We recommend consulting with your baby's healthcare provider before enrolling them in swimming lessons. If your healthcare provider approves, please inform our instructors about any medical conditions or concerns, so we can tailor the lessons to your baby's needs.

Our toddler class is designed for children aged 2 to 4 years old.

Toddlers are primarily grouped according to their age, but we also take their skill level into account to ensure they learn and progress effectively.

At Happy Fish Swim School, we understand that sometimes unforeseen circumstances may cause you to miss a class. To accommodate this, we offer a replacement lesson policy.

Rescheduling and Steady Progress:

• If students need to miss a lesson, parents need to log in to the Parent Portal and reschedule the lesson or inform the school at least 2 hours in advance.

• You will be entitled to one replacement lesson for each regular lesson missed.
• If you can’t decide on the time slot for the replacement lesson, you will have a validity of 15 days from the missed lesson date. You must confirm your replacement class within this period.
• There will be no further extension on replacement lessons unless for medical reasons, supported by a medical certificate.
• Postponement of lessons is not permitted. All replacement lessons must be scheduled for alternative time slots.

Yes, we will require one parent to actively participate in the class alongside their toddler to provide support and encouragement.

Please bring swimwear, swim diapers, towels, goggles, toiletries, and a change of clothes. Towels and toiletries are provided for students signed up at Happy Fish HOME.

The toddler class has a maximum of 6 students per class, and each lesson lasts 30 minutes.

At Happy Fish, we prioritize the safety and well-being of our students. If your toddler has a medical condition, we recommend consulting with your doctor before enrolling them in swimming lessons. Please inform our staff about any medical conditions or special needs your toddler may have so that we can ensure a safe and enjoyable learning environment.

Yes, paid trial lessons are available for those interested. You may also visit our classes before signing up.

It typically takes 3 to 4 terms for toddlers to swim independently, but this can vary depending on the child's progress and comfort level in the water.

Toddlers are primarily grouped according to their age, but we also consider their skill level to ensure they learn and progress effectively.

Parents do not need to be in the pool with the child. Parents can observe their child's swimming lessons from a designated viewing area.

Children should wear comfortable, well-fitting swimwear, goggles, and a swim cap if necessary. Please ensure they have a towel and a change of clothes for after the lesson. Towels and toiletries are provided for Happy Fish HOME students.

Yes, paid trial lessons are available for children interested in joining our swim school.

We highly recommend a doctor’s opinion to be sought first as there are varying degrees of Asthma.

At Happy Fish Swim School, we understand that sometimes unforeseen circumstances may cause you to miss a class. To accommodate this, we offer a replacement lesson policy.

Rescheduling and Steady Progress:

• If students need to miss a lesson, parents need to log in to the Parent Portal and reschedule the lesson or inform the school at least 2 hours in advance.

• You will be entitled to one replacement lesson for each regular lesson missed.
• If you can’t decide on the time slot for the replacement lesson, you will have a validity of 15 days from the missed lesson date. You must confirm your replacement class within this period.
• There will be no further extension on replacement lessons unless for medical reasons, supported by a medical certificate.
• Postponement of lessons is not permitted. All replacement lessons must be scheduled for alternative time slots.

It typically takes about 3 to 4 terms for a child to become a confident swimmer, depending on their abilities and consistency of attendance.

Our kids' swimming classes are designed for children aged 5 to 12 years old.

Yes, at Happy Fish Swim School, we provide beginner swimming lessons specifically designed for adults with little or no swimming experience. Our experienced coaches will guide you through the fundamentals in a comfortable and supportive environment.

Absolutely! Our experienced coaches can work with you to tailor the swimming lessons to suit your abilities and needs. We recommend consulting with your doctor before starting any new physical activity, and please inform our coaches of any health concerns or limitations prior to starting the lessons.

The duration varies depending on an individual's comfort in the water, their learning pace, and previous experience. Generally, it may take 1 to 2 terms for an adult to learn the necessary swimming skills and feel confident in the water.

We offer both mixed-gender and single-gender classes. We understand that some individuals may feel more comfortable in a single-gender environment, so we provide lady classes with female coaches to cater to their preferences.

Generally, yes, the lady class is conducted by a lady coach to ensure a comfortable learning environment for all our female participants. However, on occasion, we may invite a male coach to conduct the class. In such cases, we will inform participants in advance.

There are no replacement lessons for missed classes. However, students will be given 4 practice sessions with every term sign-up. These practice sessions allow students to practice what was taught in the class and ensure they keep up with their progress.

If you have a medical condition or physical limitation, we recommend discussing it with your doctor before joining any swimming lessons. If your doctor approves, you are welcome to join our lady class. Our experienced female coaches will customize the lessons according to your needs and limitations to ensure a safe and enjoyable learning experience. Please inform our customer service team and your coach about your medical condition or physical limitation when signing up for the class.